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Best Practices for Posting Questions
Please read before posting a question:
Search the General Discussion community to see if your question has already been answered.
H2O User Guide
or any of the other documentation resources at
Try not to post a duplicate question if possible.
questions that don’t involve code about an H2O product and its software features
, such as "where can I find an example of Driverless AI Machine Learning model deployment in Java Runtime or C++ Runtime?, "how can I use GPUs with H2O Driverless AI?",..., please post those questions in the General Discussions community, include the appropriate tags and our H2O developers will respond.
, if you have not read Stackoverflow’s
Minimal, Complete and Verifiable Example
(MCVE) article, we encourage you to read it, then make your post in the General Discussions community
. Please use the appropriate tag(s) for your question.
, you can file support tickets directly in our issue tracking system located here:
When filing a bug report, please make sure to include a reproducible example if possible and H2O product version & client (R, Python, etc) information.
Provide the following information at the top of your post:
What H2O.ai Product are you using?
Driverless AI, H2O-3, Sparkling Water, Steam, Puddle, H2O4GPU, Deep Water, Q-Core, Q-Apps, Other
What is the version of the H2O.ai Product?
What type of machine are you using? (OS X 10.11.4, Windows 10, etc)
What is your Time Zone?
What is the priority of your question?
Low, Medium, High, Urgent
What type of Question are you asking?
Question, Bug, Feature Request, Improvement
What is your problem description?
If you ran into an error, what are the steps to reproduce your error? Was there any code you were executing when you received an error message? If you have the error message, can you paste it into your post? Can you share the type of data you were using?
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