Solving Customer Churn with Machine Learning

Solving Customer Churn with Machine Learning

"It’s been so successful that there is now a program built around the output of these machine learning algorithms. It’s also given us a lot of ideas on where to use machine learning, so the inventory of projects we have going into next year has grown because people have seen the impact we made on consumer churn and how successful that program has been."

Julian Bharadwaj Paypal’s Senior Data Scientist
Use Cases
  • Customer Churn
  • Sentiment Analysis

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