CBA boosts the bank’s AI capabilities to generate better customer and community outcomes
" H2O.ai will also help us to better predict bills and forecast cash flows for both retail and business customers so they can plan ahead. Customers want to be in control, and through the combination of our award winning app, powered by artificial intelligence, we can deliver products and services in the moment to manage unexpected expenses or irregular incomes. We are not just helping customers make better decisions about their finances, but also about how they can reduce and offset their energy usage and carbon emissions. We will be using our AI models to orchestrate a range of services available across the CBA ecosystem for customers, including through our own products like the Green Loan to help homeowners finance solar or a battery, or through recently announced partnerships such as Amber Energy and CoGo."Dr. Andrew McMullen CBA's Chief Data & Analytics Officer
- Advanced Analytics
Overview of the Challenge
Scaling ML across the entire organization, including data scientists and business users.