H2O Privacy Policy

[Last Updated: January 20, 2021]

H2O.ai, Inc. (“H2O”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices (“Privacy Policy”). By using the H2O services, or visiting www.h2o.ai, (collectively, the “Services”) you accept the practices outlined in this Privacy Policy.

CALIFORNIA RESIDENTS: If you are a California resident, please see the “PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS” section below.

What Does This Privacy Policy Cover?

This Privacy Policy covers H2O’s treatment of personally identifiable information (“Personal Information”) that H2O gathers when you access or use the Services. This Privacy Policy does not cover use of information by third parties we do not control.

What Personal Information Does H2O Collect?

We collect the following types of information from our end users:

Information You Provide to Us:

We may receive and store any information you enter into our website and/or otherwise provide when you use the Services. For example:

  • Name
  • Company name
  • Postal address
  • Telephone number
  • Email address
  • If you participate in one of our giveaways or promotions, your t-shirt size, as applicable
  • Social media account ID
  • Content (text, images, messages, comments or any other kind of content that is not your e-mail address) you may post on our Websites, including blogs available on our Websites
  • Information about your company’s systems
  • Information about your company’s interests and potential or actual use of the Platform Services.
  • Any personal information contained within the data that you may make available to or load into the Platform Services
  • Employment application information

Cookies

We may implement cookies on the www.h2o.ai website. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies may be required to use our website. We use cookies to record current session information, but do not use permanent cookies.

HOW DOES H2O USE PERSONAL INFORMATION?

We only use your Personal Information internally to: (i) provide Services to our users and (ii) further develop and improve such Services.

Personal Information about our end users is an integral part of our business. We do not rent, sell or disclose your Personal Information to anyone – except for the following limited purposes:

Agents: We may employ other companies and people to perform tasks on our behalf – meaning they are helping us provide our Services. We may share your Personal Information with such companies/persons solely as necessary for them to help us provide the Services. Unless we tell you differently, H2O’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if H2O, or substantially all of its assets were acquired, or in the unlikely event that H2O goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party.

Protection of H2O and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of H2O, our employees, our users, or others.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

Under the CCPA, we are also required to provide you with the “categories” of personal information we collect and the categories of third parties to which we disclose personal information. We only collect the information described in the “Information You Provide to Us” section above. We do not sell or otherwise share that information with any third parties.

Your California Privacy Rights

CCPA Rights Disclosure. If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:

  • Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.
  • Provide access to and/or a copy of certain information we hold about you.
  • Delete certain information we have about you.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.

Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request.

If you are a California resident and you would like to exercise any of your data rights under California law, please email us at privacy@h2O.ai. Please include your full name, email address and residential address associated with your use of our Services, along with the rights you would like to exercise, so that we can process your request in an efficient manner.

Sale of Personal Information. H2O does not, and will not, sell information that identifies you such as your name, email address, phone number, or postal address. But please note, like many companies with an internet presence, we may work with third parties that provide marketing and advertising services to us, including interest-based advertising services, and these third parties may place tags, pixels, cookies, beacons, and other similar tracking mechanisms on our website and collect your online identifiers.

Shine the Light Disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.

CONDITIONS OF USE

If you decide to access or use the Services, any possible dispute over privacy is subject to this Privacy Policy and any other applicable written agreement between you and H2O, including limitations on damages, arbitration of disputes, and application of California state law.

What Choices Do I Have?

You may request deletion of your Personal Information by sending an e-mail to privacy@h2o.ai. Please note that some information may remain in our records after deletion of your account.

How to Unsubscribe

If you no longer wish to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these emails by clicking “Unsubscribe” at the bottom of any marketing email you receive from us or by contacting us at privacy@h2o.ai.

Changes to this Privacy Policy

H2O may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting the new privacy statement on our website at https://www.h2o.ai/privacy. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such notice has been provided.

Questions or Concerns

If you have any questions or concerns regarding privacy in connection with the Services, please send us a detailed message at privacy@h2o.ai. We will make every effort to resolve your concerns.

H2O Legal & Privacy
2307 Leghorn St
Mountain View, CA 94043
Telephone: +1 (650) 227- 4572
Email: privacy@h2o.ai