Key takeaways
- Document AI can read adverse event reports from email, PDF, scanned forms and handwriting, and return the case fields your safety database expects.
- An assistant can suggest coding terms from the verbatim and your coding conventions, with the source text beside each suggestion, and your coders accept or change every term.
- The platform can search case narratives with citations and group similar patterns into a brief for signal review, alongside the statistics your safety database already runs.
- A person stays in every decision: case processors confirm the case, and a medical reviewer assesses seriousness and causality, decides on any signal and signs.
Your reporting clock starts before anyone reads the report
Adverse event reports reach you from call centers, sales teams, partners, literature, patient programs and forms, and many arrive as scans or free text. Your case processors key the same fields by hand before a medical reviewer ever sees the case, while the reporting clock runs.