Scoring phone orders for fraud before the device ships

The phone is gone before the fraud shows up

Fraudsters use fake or stolen identities to open lines and take financed or discounted phones, then pay little or nothing. By the time the first bill goes unpaid, the device has shipped and the loss is on your books.

Your rules catch the patterns you already know, but fraud rings test those rules, move to a new channel or device model, and come back at volume. Tightening the rules has a cost too: every good customer you hold at the counter is a sale you may lose.

How device fraud prevention works

Your fraud team builds models on your own order history and scores each device order before it ships.